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Privacy Policy

Last updated: [10-09-2025]

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services. It also explains your privacy rights and how the law protects you. We aim for transparency and respect for your personal data.

Interpretation and Definitions

Interpretation

Words with an initial capital letter (like “Company,” “We,” “Our,” etc.) have specific meanings defined in this policy. These meanings apply whether they appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for you to access our Services.
  • Company (also “We,” “Us,” “Our”) refers to Trans Western Chemicals, operating from 680 Langsdorf Dr., Suite 207, Fullerton, CA 92831.
  • Cookies are small files placed on your device by a website to identify your browser or track certain information.
  • Device refers to any device you use to access our Services, such as a computer, tablet, or smartphone.
  • Personal Data means any information that identifies you as an individual.
  • Service refers to our website and related services.
  • Service Provider refers to any third party that processes data on our behalf—for example, hosting, analytics, or customer support providers.
  • Usage Data means data collected automatically when you use our Service, such as your IP address, browser type, pages visited, and time spent on those pages.
  • You means the individual accessing or using our Service.

 

Personal Data We Collect

Personal Data

When you use our Service, we may ask you for personal information such as:

  • Email address
  • First and last name
  • Phone number
  • Business or mailing address
  • Any other information you choose to provide

 

Usage Data

We collect Usage Data automatically when you visit our site. This includes your IP address, browser type, pages viewed, time of visit, and device identifiers.

Tracking Technologies and Cookies

We use cookies and similar tools like web beacons and tags to improve your experience. Types of cookies we use include:

  • Essential Cookies (session-based): These help you access features like secure login and are necessary for the site to work.
  • Preference Cookies (persistent): These remember your choices, such as language or region, so you don’t have to set them again.
  • Analytics Cookies (persistent): These help us understand how visitors use the site and help us improve.

 

You can disable cookies in your browser settings, but some site features may not work properly without them.

How We Use Your Personal Data

We use your data for purposes including:

  • Running, maintaining, and improving our Service
  • Managing your account and registration
  • Communicating with you (via email, phone, or other electronic means)
  • Providing updates, offers, or educational information—unless you opt out
  • Managing your inquiries or support requests
  • Business transitions (like a merger or sale)
  • Analyzing trends and optimizing our Service

 

Sharing Your Personal Data

We may share your Personal Data:

  • With Service Providers, who help us operate the Service
  • During Business Transfers, like mergers or sales
  • With Affiliates or partners, who agree to protect your data
  • With your consent, when you ask us to share it
  • In public areas, if you post information in forums or public comment sections

 

Data Retention

We keep your Personal Data only as long as needed for the purposes outlined or to meet legal obligations. Usage Data may be retained longer if it helps improve security or the functionality of our Service.

International Data Transfers

Your information may be stored and processed outside your country. Whenever we transfer data, we take steps to ensure it remains secure and compliant with this policy.

Your Rights

Depending on where you live, you may have rights such as:

  • Accessing your data
  • Correcting or updating your data
  • Deleting your data
  • Restricting how we use or process your data
  • Objecting to processing based on our legitimate interests
  • Withdrawing your consent at any time (without affecting past processing)

 

If you’d like help exercising these rights, contact us using the details below.

Children’s Privacy

Our Service is not for children under 13. We do not knowingly collect data from children under 13. If we discover we’ve collected such data, we will delete it immediately.

Links to Other Websites

Our Service may include links to websites we don’t operate. We are not responsible for third-party privacy practices. Please review those sites’ policies before sharing personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version here and update the “Last updated” date. We may also notify you of significant changes via email or on our site.

Contact Us

If you have questions, concerns, or would like to access or delete your data, please contact:

Trans Western Chemicals

Office: (562) 942-1833

Fax: (562) 942-9412

Address: 680 Langsdorf Dr., Suite 207, Fullerton, CA 92831

Email: Jkirsch@twchem.com